Enterprise feedback management (EFM) platform allows companies to solicit and manage feedback and data from their customers in a centralized location. EFM software transforms customer feedback (e.g., surveys) into actionable information and enables the distribution of that information throughout an organization. Companies can use EFM systems to gather data on customers, employees, and market research. These tools are often designed for use by multiple parties in an organization who have varying roles and permissions, and are often integrated with CRM software.
This report contains market size and forecasts of Enterprise Feedback Management (EFM) Platform in Global, including the following market information:
Global Enterprise Feedback Management (EFM) Platform Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Enterprise Feedback Management (EFM) Platform market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Enterprise Feedback Management (EFM) Platform include Qualtrics, MaritzCX, Inquisium (Cvent), Verint, Wootric, SurveyMonkey, QuestionPro, InMoment and Medallia, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Enterprise Feedback Management (EFM) Platform companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Enterprise Feedback Management (EFM) Platform Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Enterprise Feedback Management (EFM) Platform Market Segment Percentages, by Type, 2021 (%)
Cloud Based
On-premises
Global Enterprise Feedback Management (EFM) Platform Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Enterprise Feedback Management (EFM) Platform Market Segment Percentages, by Application, 2021 (%)
SMEs
Large Enterprises
Global Enterprise Feedback Management (EFM) Platform Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Enterprise Feedback Management (EFM) Platform Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Enterprise Feedback Management (EFM) Platform revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Enterprise Feedback Management (EFM) Platform revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Qualtrics
MaritzCX
Inquisium (Cvent)
Verint
Wootric
SurveyMonkey
QuestionPro
InMoment
Medallia
Questback
AskNicely
Ambivista
GetFeedback
Podium
Mopinion
Clarabridge
Intouch Insight
Satmetrix (NICE)
KeySurvey
CloudCherry
ForeSee
UserVoice
KOVACorp