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Global Chatbots Market Research Report 2023
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Chatbots Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Software
1.2.3 Services
1.3 Market by Application
1.3.1 Global Chatbots Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Websites
1.3.3 Contact Centers
1.3.4 Social Media
1.3.5 Mobile Platform
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Chatbots Market Perspective (2017-2028)
2.2 Chatbots Growth Trends by Region
2.2.1 Chatbots Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Chatbots Historic Market Size by Region (2017-2022)
2.2.3 Chatbots Forecasted Market Size by Region (2023-2028)
2.3 Chatbots Market Dynamics
2.3.1 Chatbots Industry Trends
2.3.2 Chatbots Market Drivers
2.3.3 Chatbots Market Challenges
2.3.4 Chatbots Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Chatbots Players by Revenue
3.1.1 Global Top Chatbots Players by Revenue (2017-2022)
3.1.2 Global Chatbots Revenue Market Share by Players (2017-2022)
3.2 Global Chatbots Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Chatbots Revenue
3.4 Global Chatbots Market Concentration Ratio
3.4.1 Global Chatbots Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Chatbots Revenue in 2021
3.5 Chatbots Key Players Head office and Area Served
3.6 Key Players Chatbots Product Solution and Service
3.7 Date of Enter into Chatbots Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Chatbots Breakdown Data by Type
4.1 Global Chatbots Historic Market Size by Type (2017-2022)
4.2 Global Chatbots Forecasted Market Size by Type (2023-2028)
5 Chatbots Breakdown Data by Application
5.1 Global Chatbots Historic Market Size by Application (2017-2022)
5.2 Global Chatbots Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Chatbots Market Size (2017-2028)
6.2 North America Chatbots Market Size by Country (2017-2022)
6.3 North America Chatbots Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Chatbots Market Size (2017-2028)
7.2 Europe Chatbots Market Size by Country (2017-2022)
7.3 Europe Chatbots Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Chatbots Market Size (2017-2028)
8.2 Asia-Pacific Chatbots Market Size by Country (2017-2022)
8.3 Asia-Pacific Chatbots Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Chatbots Market Size (2017-2028)
9.2 Latin America Chatbots Market Size by Country (2017-2022)
9.3 Latin America Chatbots Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Chatbots Market Size (2017-2028)
10.2 Middle East & Africa Chatbots Market Size by Country (2017-2022)
10.3 Middle East & Africa Chatbots Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 Artificial Solutions
11.1.1 Artificial Solutions Company Detail
11.1.2 Artificial Solutions Business Overview
11.1.3 Artificial Solutions Chatbots Introduction
11.1.4 Artificial Solutions Revenue in Chatbots Business (2017-2022)
11.1.5 Artificial Solutions Recent Development
11.2 IBM Watson
11.2.1 IBM Watson Company Detail
11.2.2 IBM Watson Business Overview
11.2.3 IBM Watson Chatbots Introduction
11.2.4 IBM Watson Revenue in Chatbots Business (2017-2022)
11.2.5 IBM Watson Recent Development
11.3 Naunce Communications
11.3.1 Naunce Communications Company Detail
11.3.2 Naunce Communications Business Overview
11.3.3 Naunce Communications Chatbots Introduction
11.3.4 Naunce Communications Revenue in Chatbots Business (2017-2022)
11.3.5 Naunce Communications Recent Development
11.4 eGain Coporation
11.4.1 eGain Coporation Company Detail
11.4.2 eGain Coporation Business Overview
11.4.3 eGain Coporation Chatbots Introduction
11.4.4 eGain Coporation Revenue in Chatbots Business (2017-2022)
11.4.5 eGain Coporation Recent Development
11.5 Creative Virtual
11.5.1 Creative Virtual Company Detail
11.5.2 Creative Virtual Business Overview
11.5.3 Creative Virtual Chatbots Introduction
11.5.4 Creative Virtual Revenue in Chatbots Business (2017-2022)
11.5.5 Creative Virtual Recent Development
11.6 Next IT Corp.
11.6.1 Next IT Corp. Company Detail
11.6.2 Next IT Corp. Business Overview
11.6.3 Next IT Corp. Chatbots Introduction
11.6.4 Next IT Corp. Revenue in Chatbots Business (2017-2022)
11.6.5 Next IT Corp. Recent Development
11.7 CX Company
11.7.1 CX Company Company Detail
11.7.2 CX Company Business Overview
11.7.3 CX Company Chatbots Introduction
11.7.4 CX Company Revenue in Chatbots Business (2017-2022)
11.7.5 CX Company Recent Development
11.8 Speaktoit
11.8.1 Speaktoit Company Detail
11.8.2 Speaktoit Business Overview
11.8.3 Speaktoit Chatbots Introduction
11.8.4 Speaktoit Revenue in Chatbots Business (2017-2022)
11.8.5 Speaktoit Recent Development
11.9 Customer
11.9.1 Customer Company Detail
11.9.2 Customer Business Overview
11.9.3 Customer Chatbots Introduction
11.9.4 Customer Revenue in Chatbots Business (2017-2022)
11.9.5 Customer Recent Development
11.10 Codebaby
11.10.1 Codebaby Company Detail
11.10.2 Codebaby Business Overview
11.10.3 Codebaby Chatbots Introduction
11.10.4 Codebaby Revenue in Chatbots Business (2017-2022)
11.10.5 Codebaby Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Chatbots Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Software
Table 3. Key Players of Services
Table 4. Global Chatbots Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Chatbots Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Chatbots Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Chatbots Market Share by Region (2017-2022)
Table 8. Global Chatbots Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Chatbots Market Share by Region (2023-2028)
Table 10. Chatbots Market Trends
Table 11. Chatbots Market Drivers
Table 12. Chatbots Market Challenges
Table 13. Chatbots Market Restraints
Table 14. Global Chatbots Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Chatbots Market Share by Players (2017-2022)
Table 16. Global Top Chatbots Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbots as of 2021)
Table 17. Ranking of Global Top Chatbots Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Chatbots Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Chatbots Product Solution and Service
Table 21. Date of Enter into Chatbots Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Chatbots Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Chatbots Revenue Market Share by Type (2017-2022)
Table 25. Global Chatbots Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Chatbots Revenue Market Share by Type (2023-2028)
Table 27. Global Chatbots Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Chatbots Revenue Market Share by Application (2017-2022)
Table 29. Global Chatbots Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Chatbots Revenue Market Share by Application (2023-2028)
Table 31. North America Chatbots Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Chatbots Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Chatbots Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Chatbots Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Chatbots Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Chatbots Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Chatbots Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Chatbots Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Chatbots Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Chatbots Market Size by Country (2023-2028) & (US$ Million)
Table 41. Artificial Solutions Company Detail
Table 42. Artificial Solutions Business Overview
Table 43. Artificial Solutions Chatbots Product
Table 44. Artificial Solutions Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 45. Artificial Solutions Recent Development
Table 46. IBM Watson Company Detail
Table 47. IBM Watson Business Overview
Table 48. IBM Watson Chatbots Product
Table 49. IBM Watson Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 50. IBM Watson Recent Development
Table 51. Naunce Communications Company Detail
Table 52. Naunce Communications Business Overview
Table 53. Naunce Communications Chatbots Product
Table 54. Naunce Communications Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 55. Naunce Communications Recent Development
Table 56. eGain Coporation Company Detail
Table 57. eGain Coporation Business Overview
Table 58. eGain Coporation Chatbots Product
Table 59. eGain Coporation Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 60. eGain Coporation Recent Development
Table 61. Creative Virtual Company Detail
Table 62. Creative Virtual Business Overview
Table 63. Creative Virtual Chatbots Product
Table 64. Creative Virtual Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 65. Creative Virtual Recent Development
Table 66. Next IT Corp. Company Detail
Table 67. Next IT Corp. Business Overview
Table 68. Next IT Corp. Chatbots Product
Table 69. Next IT Corp. Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 70. Next IT Corp. Recent Development
Table 71. CX Company Company Detail
Table 72. CX Company Business Overview
Table 73. CX Company Chatbots Product
Table 74. CX Company Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 75. CX Company Recent Development
Table 76. Speaktoit Company Detail
Table 77. Speaktoit Business Overview
Table 78. Speaktoit Chatbots Product
Table 79. Speaktoit Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 80. Speaktoit Recent Development
Table 81. Customer Company Detail
Table 82. Customer Business Overview
Table 83. Customer Chatbots Product
Table 84. Customer Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 85. Customer Recent Development
Table 86. Codebaby Company Detail
Table 87. Codebaby Business Overview
Table 88. Codebaby Chatbots Product
Table 89. Codebaby Revenue in Chatbots Business (2017-2022) & (US$ Million)
Table 90. Codebaby Recent Development
Table 91. Research Programs/Design for This Report
Table 92. Key Data Information from Secondary Sources
Table 93. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Chatbots Market Share by Type: 2021 VS 2028
Figure 2. Software Features
Figure 3. Services Features
Figure 4. Global Chatbots Market Share by Application in 2021 & 2028
Figure 5. Websites Case Studies
Figure 6. Contact Centers Case Studies
Figure 7. Social Media Case Studies
Figure 8. Mobile Platform Case Studies
Figure 9. Chatbots Report Years Considered
Figure 10. Global Chatbots Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 11. Global Chatbots Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 12. Global Chatbots Market Share by Region: 2021 VS 2028
Figure 13. Global Chatbots Market Share by Players in 2021
Figure 14. Global Top Chatbots Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbots as of 2021)
Figure 15. The Top 10 and 5 Players Market Share by Chatbots Revenue in 2021
Figure 16. North America Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 17. North America Chatbots Market Share by Country (2017-2028)
Figure 18. United States Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Canada Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Europe Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Europe Chatbots Market Share by Country (2017-2028)
Figure 22. Germany Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. France Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. U.K. Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Italy Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Russia Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Nordic Countries Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Asia-Pacific Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Asia-Pacific Chatbots Market Share by Region (2017-2028)
Figure 30. China Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Japan Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. South Korea Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Southeast Asia Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. India Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Australia Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Latin America Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Latin America Chatbots Market Share by Country (2017-2028)
Figure 38. Mexico Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Brazil Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Middle East & Africa Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Middle East & Africa Chatbots Market Share by Country (2017-2028)
Figure 42. Turkey Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 43. Saudi Arabia Chatbots Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 44. Artificial Solutions Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 45. IBM Watson Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 46. Naunce Communications Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 47. eGain Coporation Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 48. Creative Virtual Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 49. Next IT Corp. Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 50. CX Company Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 51. Speaktoit Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 52. Customer Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 53. Codebaby Revenue Growth Rate in Chatbots Business (2017-2022)
Figure 54. Bottom-up and Top-down Approaches for This Report
Figure 55. Data Triangulation
Figure 56. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Artificial Solutions IBM Watson Naunce Communications eGain Coporation Creative Virtual Next IT Corp. CX Company Speaktoit Customer Codebaby