Global Customer Relationship Management Software Market Size, Status and Forecast 2024-2031

Report ID: 922128 | Published Date: Jan 2025 | No. of Page: 129 | Base Year: 2024 | Rating: 4.2 | Webstory: Check our Web story
Request Sample Report
Pre-Order Enquiry
Request Discount(%) 
1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Customer Relationship Management Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
        1.2.2 Cloud-based
        1.2.3 On-premises
    1.3 Market by Application
        1.3.1 Global Customer Relationship Management Software Market Share by Application: 2016 VS 2021 VS 2027
        1.3.2 BFSI
        1.3.3 Healthcare
        1.3.4 Consumer
        1.3.5 Retail
        1.3.6 Industrial Products and Construction
        1.3.7 Other
    1.4 Study Objectives
    1.5 Years Considered

2 Global Growth Trends
    2.1 Global Customer Relationship Management Software Market Perspective (2016-2027)
    2.2 Customer Relationship Management Software Growth Trends by Regions
        2.2.1 Customer Relationship Management Software Market Size by Regions: 2016 VS 2021 VS 2027
        2.2.2 Customer Relationship Management Software Historic Market Share by Regions (2016-2021)
        2.2.3 Customer Relationship Management Software Forecasted Market Size by Regions (2022-2027)
    2.3 Customer Relationship Management Software Industry Dynamic
        2.3.1 Customer Relationship Management Software Market Trends
        2.3.2 Customer Relationship Management Software Market Drivers
        2.3.3 Customer Relationship Management Software Market Challenges
        2.3.4 Customer Relationship Management Software Market Restraints

3 Competition Landscape by Key Players
    3.1 Global Top Customer Relationship Management Software Players by Revenue
        3.1.1 Global Top Customer Relationship Management Software Players by Revenue (2016-2021)
        3.1.2 Global Customer Relationship Management Software Revenue Market Share by Players (2016-2021)
    3.2 Global Customer Relationship Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
    3.3 Players Covered: Ranking by Customer Relationship Management Software Revenue
    3.4 Global Customer Relationship Management Software Market Concentration Ratio
        3.4.1 Global Customer Relationship Management Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Software Revenue in 2020
    3.5 Customer Relationship Management Software Key Players Head office and Area Served
    3.6 Key Players Customer Relationship Management Software Product Solution and Service
    3.7 Date of Enter into Customer Relationship Management Software Market
    3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Relationship Management Software Breakdown Data by Type
    4.1 Global Customer Relationship Management Software Historic Market Size by Type (2016-2021)
    4.2 Global Customer Relationship Management Software Forecasted Market Size by Type (2022-2027)

5 Customer Relationship Management Software Breakdown Data by Application
    5.1 Global Customer Relationship Management Software Historic Market Size by Application (2016-2021)
    5.2 Global Customer Relationship Management Software Forecasted Market Size by Application (2022-2027)

6 North America
    6.1 North America Customer Relationship Management Software Market Size (2016-2027)
    6.2 North America Customer Relationship Management Software Market Size by Type
        6.2.1 North America Customer Relationship Management Software Market Size by Type (2016-2021)
        6.2.2 North America Customer Relationship Management Software Market Size by Type (2022-2027)
        6.2.3 North America Customer Relationship Management Software Market Size by Type (2016-2027)
    6.3 North America Customer Relationship Management Software Market Size by Application
        6.3.1 North America Customer Relationship Management Software Market Size by Application (2016-2021)
        6.3.2 North America Customer Relationship Management Software Market Size by Application (2022-2027)
        6.3.3 North America Customer Relationship Management Software Market Size by Application (2016-2027)
    6.4 North America Customer Relationship Management Software Market Size by Country
        6.4.1 North America Customer Relationship Management Software Market Size by Country (2016-2021)
        6.4.2 North America Customer Relationship Management Software Market Size by Country (2022-2027)
        6.4.3 United States
        6.4.4 Canada

7 Europe
    7.1 Europe Customer Relationship Management Software Market Size (2016-2027)
    7.2 Europe Customer Relationship Management Software Market Size by Type
        7.2.1 Europe Customer Relationship Management Software Market Size by Type (2016-2021)
        7.2.2 Europe Customer Relationship Management Software Market Size by Type (2022-2027)
        7.2.3 Europe Customer Relationship Management Software Market Size by Type (2016-2027)
    7.3 Europe Customer Relationship Management Software Market Size by Application
        7.3.1 Europe Customer Relationship Management Software Market Size by Application (2016-2021)
        7.3.2 Europe Customer Relationship Management Software Market Size by Application (2022-2027)
        7.3.3 Europe Customer Relationship Management Software Market Size by Application (2016-2027)
    7.4 Europe Customer Relationship Management Software Market Size by Country
        7.4.1 Europe Customer Relationship Management Software Market Size by Country (2016-2021)
        7.4.2 Europe Customer Relationship Management Software Market Size by Country (2022-2027)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic

8 Asia-Pacific
    8.1 Asia-Pacific Customer Relationship Management Software Market Size (2016-2027)
    8.2 Asia-Pacific Customer Relationship Management Software Market Size by Type
        8.2.1 Asia-Pacific Customer Relationship Management Software Market Size by Type (2016-2021)
        8.2.2 Asia-Pacific Customer Relationship Management Software Market Size by Type (2022-2027)
        8.2.3 Asia-Pacific Customer Relationship Management Software Market Size by Type (2016-2027)
    8.3 Asia-Pacific Customer Relationship Management Software Market Size by Application
        8.3.1 Asia-Pacific Customer Relationship Management Software Market Size by Application (2016-2021)
        8.3.2 Asia-Pacific Customer Relationship Management Software Market Size by Application (2022-2027)
        8.3.3 Asia-Pacific Customer Relationship Management Software Market Size by Application (2016-2027)
    8.4 Asia-Pacific Customer Relationship Management Software Market Size by Region
        8.4.1 Asia-Pacific Customer Relationship Management Software Market Size by Region (2016-2021)
        8.4.2 Asia-Pacific Customer Relationship Management Software Market Size by Region (2022-2027)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia

9 Latin America
    9.1 Latin America Customer Relationship Management Software Market Size (2016-2027)
    9.2 Latin America Customer Relationship Management Software Market Size by Type
        9.2.1 Latin America Customer Relationship Management Software Market Size by Type (2016-2021)
        9.2.2 Latin America Customer Relationship Management Software Market Size by Type (2022-2027)
        9.2.3 Latin America Customer Relationship Management Software Market Size by Type (2016-2027)
    9.3 Latin America Customer Relationship Management Software Market Size by Application
        9.3.1 Latin America Customer Relationship Management Software Market Size by Application (2016-2021)
        9.3.2 Latin America Customer Relationship Management Software Market Size by Application (2022-2027)
        9.3.3 Latin America Customer Relationship Management Software Market Size by Application (2016-2027)
    9.4 Latin America Customer Relationship Management Software Market Size by Country
        9.4.1 Latin America Customer Relationship Management Software Market Size by Country (2016-2021)
        9.4.2 Latin America Customer Relationship Management Software Market Size by Country (2022-2027)
        9.4.3 Mexico
        9.4.4 Brazil

10 Middle East & Africa
    10.1 Middle East & Africa Customer Relationship Management Software Market Size (2016-2027)
    10.2 Middle East & Africa Customer Relationship Management Software Market Size by Type
        10.2.1 Middle East & Africa Customer Relationship Management Software Market Size by Type (2016-2021)
        10.2.2 Middle East & Africa Customer Relationship Management Software Market Size by Type (2022-2027)
        10.2.3 Middle East & Africa Customer Relationship Management Software Market Size by Type (2016-2027)
    10.3 Middle East & Africa Customer Relationship Management Software Market Size by Application
        10.3.1 Middle East & Africa Customer Relationship Management Software Market Size by Application (2016-2021)
        10.3.2 Middle East & Africa Customer Relationship Management Software Market Size by Application (2022-2027)
        10.3.3 Middle East & Africa Customer Relationship Management Software Market Size by Application (2016-2027)
    10.4 Middle East & Africa Customer Relationship Management Software Market Size by Country
        10.4.1 Middle East & Africa Customer Relationship Management Software Market Size by Country (2016-2021)
        10.4.2 Middle East & Africa Customer Relationship Management Software Market Size by Country (2022-2027)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE

11 Key Players Profiles
    11.1 Salesforce
        11.1.1 Salesforce Company Details
        11.1.2 Salesforce Business Overview
        11.1.3 Salesforce Customer Relationship Management Software Introduction
        11.1.4 Salesforce Revenue in Customer Relationship Management Software Business (2016-2021)
        11.1.5 Salesforce Recent Development
    11.2 Microsoft
        11.2.1 Microsoft Company Details
        11.2.2 Microsoft Business Overview
        11.2.3 Microsoft Customer Relationship Management Software Introduction
        11.2.4 Microsoft Revenue in Customer Relationship Management Software Business (2016-2021)
        11.2.5 Microsoft Recent Development
    11.3 Adobe Marketing Cloud
        11.3.1 Adobe Marketing Cloud Company Details
        11.3.2 Adobe Marketing Cloud Business Overview
        11.3.3 Adobe Marketing Cloud Customer Relationship Management Software Introduction
        11.3.4 Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2016-2021)
        11.3.5 Adobe Marketing Cloud Recent Development
    11.4 monday.com
        11.4.1 monday.com Company Details
        11.4.2 monday.com Business Overview
        11.4.3 monday.com Customer Relationship Management Software Introduction
        11.4.4 monday.com Revenue in Customer Relationship Management Software Business (2016-2021)
        11.4.5 monday.com Recent Development
    11.5 Zoho
        11.5.1 Zoho Company Details
        11.5.2 Zoho Business Overview
        11.5.3 Zoho Customer Relationship Management Software Introduction
        11.5.4 Zoho Revenue in Customer Relationship Management Software Business (2016-2021)
        11.5.5 Zoho Recent Development
    11.6 Oracle
        11.6.1 Oracle Company Details
        11.6.2 Oracle Business Overview
        11.6.3 Oracle Customer Relationship Management Software Introduction
        11.6.4 Oracle Revenue in Customer Relationship Management Software Business (2016-2021)
        11.6.5 Oracle Recent Development
    11.7 SAP
        11.7.1 SAP Company Details
        11.7.2 SAP Business Overview
        11.7.3 SAP Customer Relationship Management Software Introduction
        11.7.4 SAP Revenue in Customer Relationship Management Software Business (2016-2021)
        11.7.5 SAP Recent Development
    11.8 Zendesk
        11.8.1 Zendesk Company Details
        11.8.2 Zendesk Business Overview
        11.8.3 Zendesk Customer Relationship Management Software Introduction
        11.8.4 Zendesk Revenue in Customer Relationship Management Software Business (2016-2021)
        11.8.5 Zendesk Recent Development
    11.9 Nextiva CRM
        11.9.1 Nextiva CRM Company Details
        11.9.2 Nextiva CRM Business Overview
        11.9.3 Nextiva CRM Customer Relationship Management Software Introduction
        11.9.4 Nextiva CRM Revenue in Customer Relationship Management Software Business (2016-2021)
        11.9.5 Nextiva CRM Recent Development
    11.10 Thryv
        11.10.1 Thryv Company Details
        11.10.2 Thryv Business Overview
        11.10.3 Thryv Customer Relationship Management Software Introduction
        11.10.4 Thryv Revenue in Customer Relationship Management Software Business (2016-2021)
        11.10.5 Thryv Recent Development
    11.11 HubSpot
        11.11.1 HubSpot Company Details
        11.11.2 HubSpot Business Overview
        11.11.3 HubSpot Customer Relationship Management Software Introduction
        11.11.4 HubSpot Revenue in Customer Relationship Management Software Business (2016-2021)
        11.11.5 HubSpot Recent Development
    11.12 ActiveCampaign
        11.12.1 ActiveCampaign Company Details
        11.12.2 ActiveCampaign Business Overview
        11.12.3 ActiveCampaign Customer Relationship Management Software Introduction
        11.12.4 ActiveCampaign Revenue in Customer Relationship Management Software Business (2016-2021)
        11.12.5 ActiveCampaign Recent Development
    11.13 Freshworks
        11.13.1 Freshworks Company Details
        11.13.2 Freshworks Business Overview
        11.13.3 Freshworks Customer Relationship Management Software Introduction
        11.13.4 Freshworks Revenue in Customer Relationship Management Software Business (2016-2021)
        11.13.5 Freshworks Recent Development
    11.14 Pipedrive
        11.14.1 Pipedrive Company Details
        11.14.2 Pipedrive Business Overview
        11.14.3 Pipedrive Customer Relationship Management Software Introduction
        11.14.4 Pipedrive Revenue in Customer Relationship Management Software Business (2016-2021)
        11.14.5 Pipedrive Recent Development
    11.15 Pipeliner
        11.15.1 Pipeliner Company Details
        11.15.2 Pipeliner Business Overview
        11.15.3 Pipeliner Customer Relationship Management Software Introduction
        11.15.4 Pipeliner Revenue in Customer Relationship Management Software Business (2016-2021)
        11.15.5 Pipeliner Recent Development
    11.16 Nimble
        11.16.1 Nimble Company Details
        11.16.2 Nimble Business Overview
        11.16.3 Nimble Customer Relationship Management Software Introduction
        11.16.4 Nimble Revenue in Customer Relationship Management Software Business (2016-2021)
        11.16.5 Nimble Recent Development
    11.17 Epsilon
        11.17.1 Epsilon Company Details
        11.17.2 Epsilon Business Overview
        11.17.3 Epsilon Customer Relationship Management Software Introduction
        11.17.4 Epsilon Revenue in Customer Relationship Management Software Business (2016-2021)
        11.17.5 Epsilon Recent Development
    11.18 Genesys
        11.18.1 Genesys Company Details
        11.18.2 Genesys Business Overview
        11.18.3 Genesys Customer Relationship Management Software Introduction
        11.18.4 Genesys Revenue in Customer Relationship Management Software Business (2016-2021)
        11.18.5 Genesys Recent Development
    11.18 Mailchimp
        .1 Mailchimp Company Details
        .2 Mailchimp Business Overview
        .3 Mailchimp Customer Relationship Management Software Introduction
        .4 Mailchimp Revenue in Customer Relationship Management Software Business (2016-2021)
        .5 Mailchimp Recent Development
    11.20 Verint
        11.20.1 Verint Company Details
        11.20.2 Verint Business Overview
        11.20.3 Verint Customer Relationship Management Software Introduction
        11.20.4 Verint Revenue in Customer Relationship Management Software Business (2016-2021)
        11.20.5 Verint Recent Development
    11.21 Shopify
        11.21.1 Shopify Company Details
        11.21.2 Shopify Business Overview
        11.21.3 Shopify Customer Relationship Management Software Introduction
        11.21.4 Shopify Revenue in Customer Relationship Management Software Business (2016-2021)
        11.21.5 Shopify Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details
List of Tables
    Table 1. Global Customer Relationship Management Software Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
    Table 2. Key Players of Cloud-based
    Table 3. Key Players of On-premises
    Table 4. Global Customer Relationship Management Software Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
    Table 5. Global Customer Relationship Management Software Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
    Table 6. Global Customer Relationship Management Software Market Size by Regions (2016-2021) & (US$ Million)
    Table 7. Global Customer Relationship Management Software Market Share by Regions (2016-2021)
    Table 8. Global Customer Relationship Management Software Forecasted Market Size by Regions (2022-2027) & (US$ Million)
    Table 9. Global Customer Relationship Management Software Market Share by Regions (2022-2027)
    Table 10. Customer Relationship Management Software Market Trends
    Table 11. Customer Relationship Management Software Market Drivers
    Table 12. Customer Relationship Management Software Market Challenges
    Table 13. Customer Relationship Management Software Market Restraints
    Table 14. Global Customer Relationship Management Software Revenue by Players (2016-2021) & (US$ Million)
    Table 15. Global Customer Relationship Management Software Market Share by Players (2016-2021)
    Table 16. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management Software as of 2020)
    Table 17. Ranking of Global Top Customer Relationship Management Software Companies by Revenue (US$ Million) in 2020
    Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Software Revenue (CR5 and HHI) & (2016-2021)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Customer Relationship Management Software Product Solution and Service
    Table 21. Date of Enter into Customer Relationship Management Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 24. Global Customer Relationship Management Software Revenue Market Share by Type (2016-2021)
    Table 25. Global Customer Relationship Management Software Forecasted Market Size by Type (2022-2027) (US$ Million)
    Table 26. Global Customer Relationship Management Software Revenue Market Share by Type (2022-2027) & (US$ Million)
    Table 27. Global Customer Relationship Management Software Market Size Share by Application (2016-2021) & (US$ Million)
    Table 28. Global Customer Relationship Management Software Revenue Market Share by Application (2016-2021)
    Table 29. Global Customer Relationship Management Software Forecasted Market Size by Application (2022-2027) (US$ Million)
    Table 30. Global Customer Relationship Management Software Revenue Market Share by Application (2022-2027) & (US$ Million)
    Table 31. North America Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 32. North America Customer Relationship Management Software Market Size by Type (2022-2027) & (US$ Million)
    Table 33. North America Customer Relationship Management Software Market Size by Application (2016-2021) (US$ Million)
    Table 34. North America Customer Relationship Management Software Market Size by Application (2022-2027) & (US$ Million)
    Table 35. North America Customer Relationship Management Software Market Size by Country (2016-2021) & (US$ Million) 
    Table 36. North America Customer Relationship Management Software Market Size by Country (2022-2027) & (US$ Million) 
    Table 37. Europe Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 38. Europe Customer Relationship Management Software Market Size by Type (2022-2027) & (US$ Million)
    Table 39. Europe Customer Relationship Management Software Market Size by Application (2016-2021) (US$ Million)
    Table 40. Europe Customer Relationship Management Software Market Size by Application (2022-2027) & (US$ Million)
    Table 41. Europe Customer Relationship Management Software Market Size by Country (2016-2021) & (US$ Million) 
    Table 42. Europe Customer Relationship Management Software Market Size by Country (2022-2027) & (US$ Million) 
    Table 43. Asia-Pacific Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 44. Asia-Pacific Customer Relationship Management Software Market Size by Type (2022-2027) & (US$ Million)
    Table 45. Asia-Pacific Customer Relationship Management Software Market Size by Application (2016-2021) (US$ Million)
    Table 46. Asia-Pacific Customer Relationship Management Software Market Size by Application (2022-2027) & (US$ Million)
    Table 47. Asia-Pacific Customer Relationship Management Software Market Size by Region (2016-2021) & (US$ Million) 
    Table 48. Asia-Pacific Customer Relationship Management Software Market Size by Region (2022-2027) & (US$ Million) 
    Table 49. Latin America Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 50. Latin America Customer Relationship Management Software Market Size by Type (2022-2027) & (US$ Million)
    Table 51. Latin America Customer Relationship Management Software Market Size by Application (2016-2021) (US$ Million)
    Table 52. Latin America Customer Relationship Management Software Market Size by Application (2022-2027) & (US$ Million)
    Table 53. Latin America Customer Relationship Management Software Market Size by Country (2016-2021) & (US$ Million) 
    Table 54. Latin America Customer Relationship Management Software Market Size by Country (2022-2027) & (US$ Million) 
    Table 55. Middle East & Africa Customer Relationship Management Software Market Size by Type (2016-2021) (US$ Million)
    Table 56. Middle East & Africa Customer Relationship Management Software Market Size by Type (2022-2027) & (US$ Million)
    Table 57. Middle East & Africa Customer Relationship Management Software Market Size by Application (2016-2021) (US$ Million)
    Table 58. Middle East & Africa Customer Relationship Management Software Market Size by Application (2022-2027) & (US$ Million)
    Table 59. Middle East & Africa Customer Relationship Management Software Market Size by Country (2016-2021) & (US$ Million) 
    Table 60. Middle East & Africa Customer Relationship Management Software Market Size by Country (2022-2027) & (US$ Million) 
    Table 61. Salesforce Company Details
    Table 62. Salesforce Business Overview
    Table 63. Salesforce Customer Relationship Management Software Product
    Table 64. Salesforce Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 65. Salesforce Recent Development
    Table 66. Microsoft Company Details
    Table 67. Microsoft Business Overview
    Table 68. Microsoft Customer Relationship Management Software Product
    Table 69. Microsoft Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 70. Microsoft Recent Development
    Table 71. Adobe Marketing Cloud Company Details
    Table 72. Adobe Marketing Cloud Business Overview
    Table 73. Adobe Marketing Cloud Customer Relationship Management Software Product
    Table 74. Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 75. Adobe Marketing Cloud Recent Development
    Table 76. monday.com Company Details
    Table 77. monday.com Business Overview
    Table 78. monday.com Customer Relationship Management Software Product
    Table 79. monday.com Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 80. monday.com Recent Development
    Table 81. Zoho Company Details
    Table 82. Zoho Business Overview
    Table 83. Zoho Customer Relationship Management Software Product
    Table 84. Zoho Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 85. Zoho Recent Development
    Table 86. Oracle Company Details
    Table 87. Oracle Business Overview
    Table 88. Oracle Customer Relationship Management Software Product
    Table 89. Oracle Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 90. Oracle Recent Development
    Table 91. SAP Company Details
    Table 92. SAP Business Overview
    Table 93. SAP Customer Relationship Management Software Product
    Table 94. SAP Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 95. SAP Recent Development
    Table 96. Zendesk Company Details
    Table 97. Zendesk Business Overview
    Table 98. Zendesk Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 99. Zendesk Recent Development
    Table 100. Nextiva CRM Company Details
    Table 101. Nextiva CRM Business Overview
    Table 102. Nextiva CRM Customer Relationship Management Software Product
    Table 103. Nextiva CRM Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 104. Nextiva CRM Recent Development
    Table 105. Thryv Company Details
    Table 106. Thryv Business Overview
    Table 107. Thryv Customer Relationship Management Software Product
    Table 108. Thryv Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 109. Thryv Recent Development
    Table 110. HubSpot Company Details
    Table 111. HubSpot Business Overview
    Table 112. HubSpot Customer Relationship Management Software Product
    Table 113. HubSpot Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 114. HubSpot Recent Development
    Table 115. ActiveCampaign Company Details
    Table 116. ActiveCampaign Business Overview
    Table 117. ActiveCampaign Customer Relationship Management Software Product
    Table 118. ActiveCampaign Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 119. ActiveCampaign Recent Development
    Table 120. Freshworks Company Details
    Table 121. Freshworks Business Overview
    Table 122. Freshworks Customer Relationship Management Software Product
    Table 123. Freshworks Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 124. Freshworks Recent Development
    Table 125. Pipedrive Company Details
    Table 126. Pipedrive Business Overview
    Table 127. Pipedrive Customer Relationship Management Software Product
    Table 128. Pipedrive Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 129. Pipedrive Recent Development
    Table 130. Pipeliner Company Details
    Table 131. Pipeliner Business Overview
    Table 132. Pipeliner Customer Relationship Management Software Product
    Table 133. Pipeliner Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 134. Pipeliner Recent Development
    Table 135. Nimble Company Details
    Table 136. Nimble Business Overview
    Table 137. Nimble Customer Relationship Management Software Product
    Table 138. Nimble Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 139. Nimble Recent Development
    Table 140. Epsilon Company Details
    Table 141. Epsilon Business Overview
    Table 142. Epsilon Customer Relationship Management Software Product
    Table 143. Epsilon Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 144. Epsilon Recent Development
    Table 145. Genesys Company Details
    Table 146. Genesys Business Overview
    Table 147. Genesys Customer Relationship Management Software Product
    Table 148. Genesys Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 149. Genesys Recent Development
    Table 150. Mailchimp Company Details
    Table 151. Mailchimp Business Overview
    Table 152. Mailchimp Customer Relationship Management Software Product
    Table 153. Mailchimp Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 154. Mailchimp Recent Development
    Table 155. Verint Company Details
    Table 156. Verint Business Overview
    Table 157. Verint Customer Relationship Management Software Product
    Table 158. Verint Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 159. Verint Recent Development
    Table 160. Shopify Company Details
    Table 161. Shopify Business Overview
    Table 162. Shopify Customer Relationship Management Software Product
    Table 163. Shopify Revenue in Customer Relationship Management Software Business (2016-2021) & (US$ Million)
    Table 164. Shopify Recent Development
    Table 165. Research Programs/Design for This Report
    Table 166. Key Data Information from Secondary Sources
    Table 167. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Customer Relationship Management Software Market Share by Type: 2020 VS 2027
    Figure 2. Cloud-based Features
    Figure 3. On-premises Features
    Figure 4. Global Customer Relationship Management Software Market Share by Application: 2020 VS 2027
    Figure 5. BFSI Case Studies
    Figure 6. Healthcare Case Studies
    Figure 7. Consumer Case Studies
    Figure 8. Retail Case Studies
    Figure 9. Industrial Products and Construction Case Studies
    Figure 10. Other Case Studies
    Figure 11. Customer Relationship Management Software Report Years Considered
    Figure 12. Global Customer Relationship Management Software Market Size (US$ Million), Year-over-Year: 2016-2027
    Figure 13. Global Customer Relationship Management Software Market Size (US$ Million), 2016 VS 2021 VS 2027
    Figure 14. Global Customer Relationship Management Software Market Share by Regions: 2020 VS 2027
    Figure 15. Global Customer Relationship Management Software Market Share by Regions (2022-2027)
    Figure 16. Global Customer Relationship Management Software Market Share by Players in 2020
    Figure 17. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management Software as of 2020
    Figure 18. The Top 10 and 5 Players Market Share by Customer Relationship Management Software Revenue in 2020
    Figure 19. Global Customer Relationship Management Software Revenue Market Share by Type (2016-2021)
    Figure 20. Global Customer Relationship Management Software Revenue Market Share by Type (2022-2027)
    Figure 21. North America Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 22. North America Customer Relationship Management Software Market Share by Type (2016-2027)
    Figure 23. North America Customer Relationship Management Software Market Share by Application (2016-2027)
    Figure 24. North America Customer Relationship Management Software Market Share by Country (2016-2027)
    Figure 25. United States Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 26. Canada Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 27. Europe Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 28. Europe Customer Relationship Management Software Market Share by Type (2016-2027)
    Figure 29. Europe Customer Relationship Management Software Market Share by Application (2016-2027)
    Figure 30. Europe Customer Relationship Management Software Market Share by Country (2016-2027)
    Figure 31. Germany Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 32. France Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 33. U.K. Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 34. Italy Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 35. Russia Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 36. Nordic Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 37. Asia-Pacific Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 38. Asia-Pacific Customer Relationship Management Software Market Share by Type (2016-2027)
    Figure 39. Asia-Pacific Customer Relationship Management Software Market Share by Application (2016-2027)
    Figure 40. Asia-Pacific Customer Relationship Management Software Market Share by Region (2016-2027)
    Figure 41. China Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 42. Japan Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 43. South Korea Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 44. Southeast Asia Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 45. India Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 46. Australia Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 47. Latin America Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 48. Latin America Customer Relationship Management Software Market Share by Type (2016-2027)
    Figure 49. Latin America Customer Relationship Management Software Market Share by Application (2016-2027)
    Figure 50. Latin America Customer Relationship Management Software Market Share by Country (2016-2027)
    Figure 51. Mexico Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 52. Brazil Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 53. Middle East & Africa Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 54. Middle East & Africa Customer Relationship Management Software Market Share by Type (2016-2027)
    Figure 55. Middle East & Africa Customer Relationship Management Software Market Share by Application (2016-2027)
    Figure 56. Middle East & Africa Customer Relationship Management Software Market Share by Country (2016-2027)
    Figure 57. Turkey Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 58. Saudi Arabia Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 59. UAE Customer Relationship Management Software Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 60. Salesforce Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 61. Microsoft Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 62. Adobe Marketing Cloud Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 63. monday.com Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 64. Zoho Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 65. Oracle Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 66. SAP Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 67. Zendesk Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 68. Nextiva CRM Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 69. Thryv Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 70. HubSpot Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 71. ActiveCampaign Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 72. Freshworks Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 73. Pipedrive Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 74. Pipeliner Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 75. Nimble Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 76. Epsilon Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 77. Genesys Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 78. Mailchimp Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 79. Verint Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 80. Shopify Revenue Growth Rate in Customer Relationship Management Software Business (2016-2021)
    Figure 81. Bottom-up and Top-down Approaches for This Report
    Figure 82. Data Triangulation
    Figure 83. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Salesforce
Microsoft
Adobe Marketing Cloud
monday.com
Zoho
Oracle
SAP
Zendesk
Nextiva CRM
Thryv
HubSpot
ActiveCampaign
Freshworks
Pipedrive
Pipeliner
Nimble
Epsilon
Genesys
Mailchimp
Verint
Shopify
Frequently Asked Questions
Customer Relationship Management Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Customer Relationship Management Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Customer Relationship Management Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

Related Reports